Terms of Service
1. Who we are
The Ekranat service is provided by DIDJITUL SPARK EOOD (ДИДЖИТЪЛ СПАРК ЕООД), company number (EIK) 207216508, registered at 9 Lyule Burgas St., fl. 2, Shumen, Bulgaria ("we"). These terms are the contract between us and you when you use the Ekranat dashboard and player. By registering you accept them. The service is for businesses and people who run a venue, not for personal use.
2. What you get
A dashboard to arrange content and a player that shows it in the browser of your TVs. The TVs, the venue's internet and power are yours; the service works as far as they do.
3. Account
You give a real email and keep your password safe. You are responsible for what is done from your account, including by colleagues you invite. One account is for one venue. You can delete your account at any time from Settings.
4. Trial and subscription
A new account starts with a free 7-day trial for up to three screens. When it ends the screens stop and your content is kept for six months after the trial ended. If you sign in to the account after that, the period runs from your last sign-in (section 11).
The subscription is monthly and depends on the number of screens. The price per screen per month is shown in the dashboard before payment and includes VAT. You pay by bank card on a secure page of the payment provider; we never see or store the card number.
The subscription renews by itself every month until you stop it. You can stop it at any time from Settings → Subscription; it stays valid until the end of the paid month and amounts for unused time are not refunded.
A screen added in the middle of the month is paid only for the days until the next payment. If you reduce the number of screens, the change applies from the next payment. If you have more connected screens than paid ones, we warn you, and after three days the most recently connected ones stop showing content until you raise the number or remove a screen.
If a monthly payment fails, the service keeps working for 7 more days. After that the screens stop until the payment goes through; your content is kept.
You receive a document by email for every payment. An invoice is issued to companies, if you ask for one and fill in the details.
5. Your content
What you upload or write stays yours. You give us the right to store, process and show it on your screens, only to run the service. You are responsible for having the right to show it publicly, including YouTube videos and any third-party material you choose. Do not upload or show unlawful content, other people's personal data without a basis, misleading advertising or content that infringes others' rights.
Music you play at your venue is a public performance. It requires a licence from the organisations that manage authors' and performers' rights (in Bulgaria, Musicautor and Prophon). Having and paying for it is your obligation. You confirm this in the dashboard before adding your first song. We keep when, by which user and with what text the confirmation was given.
A song you add with a YouTube link is downloaded by our server as audio only, on your instruction and only to be played on your screens. You are responsible for having the right to use it this way. If the video cannot be downloaded, we may offer another upload of the same song. It is used only after you confirm it.
6. What not to do
Do not try to bypass the service's limits, access other accounts, overload it on purpose, resell it without our consent, or use it to store files that are not for showing on a screen.
7. Third-party content
Some slides show third-party content: Google reviews, weather, YouTube video. It comes "as is" from that service under its terms. We are not responsible for its accuracy or for outages on their side. These slides may change or be removed if the service changes its terms.
8. Availability
We work to keep the service running and the player playing without internet, but we do not promise uninterrupted or error-free operation. Do not rely on it for messages on which people's safety depends.
9. Liability
To the extent the law allows, our liability to you for damage related to the service is limited to what you paid us in the last 12 months. We are not liable for lost profit or indirect damage. Nothing here limits liability that cannot be limited by law.
10. Third-party claims
If a third party brings a claim against us because of content you uploaded or chose to show, you bear the resulting compensation and reasonable costs. This applies where the claim is justified and arises from your breach of these terms. We will tell you about the claim promptly and give you the chance to take part in the defence.
11. Suspension and end
You may stop at any time by deleting your account. We may suspend an account that breaks these terms or the law, telling you why unless the law forbids it. If the account is paused (expired trial or ended subscription), we keep your content for six months after the trial or subscription ended, so you can come back. If you sign in to the account after that, the period runs from your last sign-in. We email the account before deleting it.
12. Personal data
See the Privacy Policy. For personal data you show on your screens you are the controller and we process it on your behalf.
13. Changes
If we change these terms materially, we will email the account at least 14 days in advance.
14. Law and disputes
Bulgarian law applies. Disputes are settled by the competent court in Sofia.
15. Reporting infringements
If you believe content in the service infringes your rights or the law, write to support@ekranat.com. Say what the content is and where you see it, which of your rights it infringes, and how to reach you.
We review every report without delay. When it is justified, we remove the content or stop it being shown, and tell the account that uploaded it what we did and why. That account can object at the same address.
16. Contact
support@ekranat.com, tel. +359 89 058 4818